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1. General
By visiting our website and/or purchasing from us, you engage in our “Service” and agree to comply with these Terms & Conditions. These terms apply to all users of the site, including browsers, customers, and contributors of content.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.
2. Products & Services
Mishaal-k-Beauty specializes in authentic Korean skincare products. All products displayed on our website are subject to availability.
We make every effort to display product descriptions, images, and ingredients accurately. However, slight variations in packaging or appearance may occur due to manufacturer updates.
3. Authenticity Guarantee
We guarantee that all products sold on Mishaal-k-Beauty are 100% genuine and original, sourced from trusted and verified suppliers. We do not sell counterfeit or fake products under any circumstances.
4. Pricing & Payments
All prices listed on our website are in GBP (£) and include applicable taxes unless stated otherwise.
We reserve the right to change product prices at any time without prior notice. Payments must be completed at checkout using our secure payment gateways.
5. Shipping & Delivery
We offer FREE delivery all over the UK.
Delivery times may vary depending on your location and courier services.
Mishaal-k-Beauty is not responsible for delays caused by couriers, customs, or unforeseen circumstances.
6. Returns & Refunds
We offer easy returns with a 30-day money-back guarantee, subject to the following conditions:
Products must be unused, unopened, and in original packaging.
Returns must be requested within 30 days of delivery.
Refunds will be processed once the returned item has been inspected.
Shipping fees (if applicable) are non-refundable unless the product is faulty or incor